Seeing “I might go back to Slackware if this bug isn’t fixed.”.
Crikey! Quick lads, refocus all bug-squashing resources on this one, we’re about to lose a user to Slackware!
Whilst I appreciate bugs can be irritating, making idle threats, demands or other pressure really doesn’t help at all. Basing your entire OS choice on one bug – however annoying it may be – might also be a somewhat flawed perspective. Just a thought.
Edit: For clarity, I’ll explain it’s not me that’s leaving Ubuntu for Slackware, that was what was said on an Ubuntu bug report by someone else.
10 Comments
It seems that some Users still going crazy when they dont get a Bugfix within 2 Days. Thats a very fascinating phenomenon in Open Source Circles, i mean the distro hopping guys. I see this several Times in Forums and Mailing Lists Posting, Arguments like: When Ubuntu dont implement this Feature i went to … Distribution and so on. Thats nothing new but sometimes it makes you irritated.
Greets from Germany
Martin
That being said… sometimes you hit a showstopper
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/190414
Only complaint I’d have about Ubuntu is seems a majority of bugs I’ve unluckily been hit by get the Fix-Release.. ie. Intrepid.. maybe not this one as I’d be stuffed as I need LTS.
Oh sure, I don’t doubt there are some nasty bugs out there. I am not saying there’s aren’t, just that some people need to get a perspective realignment when they file bugs about free software.
I think in the future I’ll simply ask them to mail me version numbers if it works in $distro and suggest a bisect if I’m feeling cranky.
+1!!!
(Sorry, I couldn’t resist)
…I mean, Gentoo is a far better choice than Slackware!
If the goal of Ubuntu is to be on par with or better than other unnamed, commercial, consumer-grade operating systems (which I think is a worthy goal, mind you) then this idea of “perspective realignment” because it’s free software needs to go out the door. This is potentially a bad example because the user was clearly savvy enough to switch between Linux distros at will, but in general Joe Schmo just wants “it” to work. And if there is a bug that is annoying him enough to consider moving to a different platform, no matter how trivial it seems to you, it should be taken seriously. Just my $.02.
People have a warped concept on bugs and their fixes. sadly a plethora of, usually relatively new ‘nix users fall into this category.
Let the guy do what he wants. I’m sure he will counter way more issues on Slackware and come back to Ubuntu eventually xD
I saw this on ubuntuweblogs.org the other day and wanted to respond. You’ve summed it up nicely though.