Last wednesday I notcied X had locked up. I thought this might be a software problem so I tried a few things like changing video driver from the binary nvidia to the open source nv driver. I also did a full 24 hour memory test. The screen corruption still occured however. I sent a message to Dell via their website late on Thursday night. By 12pm Friday I had no reply, in fact no confirmation email of my message so I called them up.
After calling 2 different support numbers (gleaned from the website) I was told there’s a special number to call dedicated for Dell XPS systems – of which mine is one. I got through to a human being pretty quickly who started asking me questions about the problem. I pointed the guy at my gallery so he could see the problem for himself.
