Troubleshooting as a Choose Your Own Adventure

READ MAP We have a lot of documentation and help in the Ubuntu project, and much of it is quite hostile to new users. We have IRC channels, mailing lists, dense & out of date wiki pages, lengthy and hard to consume forum posts & lengthy out of date tutorial videos. We also have some more modern tools such as AskUbuntu and Discourse. Most are good for asking one specific question, but most aren’t well suited to guiding a user through a specific problem diagnosis. [Read More]